US SHIPPING POLICY

PROCESSING TIMES

• StepCraft shipping hours: 7:30am – 4:00pm PST (Monday – Friday)
• All StepCraft orders are shipped via UPS from Blaine, WA.
• Orders are processed within three business days.
• Orders do not ship on weekends or holidays.

RATES AND DELIVERY ESTIMATES

Shipping charges are displayed at checkout.

Method ​ ​ ​Estimated delivery ​ ​Cost

UPS 3 Day Select ​3-4 bu​siness days ​ ​Variable

UPS Ground ​ ​1-6 business days ​ ​Variable

Allow extra time for orders shipping to Alaska, Hawaii, and Puerto Rico.

Delivery delays can sometimes occur and additional days may be required for delivery.

TRACKING

All orders include tracking numbers. Tracking information will be sent via email upon shipment. StepCraft cannot provide additional tracking information or details.

*This policy is subject to change without notice.